Susan is the Global owner for Cisco's Risk Management program for both the country and corporate functional divisions under the guidance of Cisco's Legal General Counsel and, Chief Compliance Officer, EVP Mark Chandler.
Susan has a wide background from graduating law school, starting off in Oil & Gas business development located in Asia, managing multi-tiered joint ventures for several year before coming back to Europe. Not content with one industry she changed gears and went into the manufacturing world of Automotive and Aerospace as European Product General Manger for GE shifting focus from legal to business operations, strategy and planning and, manufacturing excellence. Susan has focused the past 20 years on B2B commerce whilst utilising her original skills to ensure end to end delivery.
Changing industry sectors again her current position affords her the luxury of utilising her experience in combining business knowledge and its relationship with the law and, it's sometimes conflicting 'bedfellow', Compliance.
Ensuring the compliance focus does not over power or, dilute from good decision making and getting in the way of business delivery results is a critical component in understanding how to balance both the regulatory and, the business environment to satisfy both the board and authorities.
Susan also believes that you need to remain upbeat, calm, pragmatic, offer solutions not constraints and be a partner in your business.
Not being able to look outside the norm, be flexible and logical stifles innovation and creativity. Think sideways!